Privacy policy

Surbiton respects your privacy. This policy explains how we handle personal information, in line with British Columbia's Personal Information Protection Act (PIPA).

What we collect

We collect only what you choose to share with us, such as your name, email address and the contents of any message you send through the contact form, by email or when you subscribe to our newsletter.

Cookies

This website uses cookies, small text files stored by your browser, to help the site work properly and to understand how it is used. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended if you do.

Why we collect it

We use your information to reply to your enquiry, to decide whether and how we can help, and to send any updates you have asked for. We do not sell personal information or use it for anything unrelated.

How we protect it

We take reasonable steps to keep personal information secure. Some of it may be handled by trusted service providers that help us run this website, our email and our newsletter. They process it only on our behalf and may store it outside Canada.

Who we share it with

We share personal information only where an enquiry or engagement needs it, for example with partner professionals such as lawyers or accountants, and only with your consent, or where the law requires it.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from our newsletter at any time using the link in any email we send. Write to us at the address below and we will respond within a reasonable time.

Privacy contact

Questions, requests or complaints about privacy: business@surbiton.ca. If we cannot resolve a concern, you may contact the Office of the Information and Privacy Commissioner for British Columbia.

Changes to this policy

We will post any changes on this page and update the date at the top.